Our Policies

our policies

Privacy Policy

At Renové, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and store your data when you visit our website or make a purchase.

Information We Collect

Personal details (name, email address, shipping address, phone number).

Payment information (processed securely through third-party providers).

Browsing activity, device information, and cookies to improve your shopping experience.

How We Use Your Information

To process and deliver your orders.

To communicate with you regarding your purchases or inquiries.

To improve our website, products, and customer service.

To send exclusive offers and updates (only with your consent).

Data Security

We implement strict measures to ensure your data is secure and only accessed by authorised personnel. Payment details are encrypted and never stored on our servers.

Sharing Information

We only share necessary data with trusted third-party partners (such as couriers and payment processors) to complete your order. We will never sell or trade your personal information.

Your Rights

You can request access to, correction of, or deletion of your personal data at any time.
Please contact renove.team@outlook.com to exercise your rights.

Cookie Policy

Our website uses cookies to enhance your browsing experience.

What Are Cookies?

Cookies are small text files stored on your device to help us understand user behavior, remember preferences, and improve site performance.

How We Use Cookies

To remember your preferences (like language or location).

To monitor website traffic and analytics.

To personalise your shopping experience.

You can disable cookies in your browser settings, but this may affect some site functionality.

Terms of Service

Overview

By accessing and using this website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

Prices and products are subject to change without notice.

All items remain the property of Renové until full payment is received.

Accuracy of Information

We make every effort to ensure product descriptions and images are accurate. However, slight variations may occur due to display differences or manufacturing updates.

User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login details. Renové will not be liable for any loss or damage arising from your failure to protect this information.

Prohibited Uses

You may not use our site or products:

For unlawful or fraudulent purposes.

To transmit malware or malicious code.

To infringe upon our intellectual property or the rights of others.

Limitation of Liability

Renové is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.

Changes to Our Policies

We may update our terms and policies periodically. Updates will take effect immediately upon being posted on this page.

Contact Us

For any inquiries about these policies or your order, please contact us:
📧 renove.team@outlook.com